How can we help? 💛

Orders ship within 24–48 hours. Metro cities usually get delivery in 2–4 days, the rest of India in 4–7 days. You'll get tracking on WhatsApp and email the moment it ships.

We offer exchanges, not refunds or store credit. If a product arrives damaged or isn't what you ordered, message us on WhatsApp within 5 days of delivery with a photo and we'll sort an exchange. Missing items or wrong orders must be reported within 24 hours of delivery.

The product needs to be unused, in its original packaging, and reported within 5 days of delivery with photographic proof. Start on WhatsApp — it's the fastest way to get it approved.

Gift-with-purchase items ship in the same parcel as your order. If your parcel arrived without the freebie, tap "Wrong, damaged or missing item" above within 24 hours of delivery and we'll make it right.

Yes — as long as it hasn't shipped yet. Use the Cancel or Change address buttons above and our WhatsApp assistant will check instantly whether your order can still be changed.

Prepaid refunds are initiated immediately on cancellation and usually reach your account in 5–7 working days. Check your exact status any time via the Refund status button above.